People often refer to culture as the only element driving performance in people. Ultimately this is true although there is a bigger picture to look at. In my opinion it is the system that drives performance, including the people you recruit as part of this system.
It’s important to recognise that leaders have a number of roles to play. In the traditional context of leadership and culture they act as role models for behaviour in terms of demonstrating what is and is not acceptable. This aspect of leadership attracts the greatest attention as it is the most personal element of leadership that we easily connect with. However, there are many effective leaders who are not always the most inspiring people. Importance lies with a leaders behaviour as they build trust with their staff, investors, and customers through their character, competence, and their response to threat. Continue reading